FAQ
Frequently Asked Questions
Welcome to Bamboolove™’s FAQ page! Here you'll find answers to common questions about our bamboo toilet rolls and sustainable practices.
📦 Orders & Shipping
Q: Where do you ship to?
We currently ship only within Singapore.
Q: How long does delivery take?
Orders typically arrive within 3–5 working days. During peak periods, delivery may take slightly longer.
Q: How can I track my order?
Once your order is confirmed, you'll receive a tracking link via email
♻️ Product Information
Q: What are Bamboolove toilet rolls made of?
Our toilet rolls are made from 100% sustainably sourced bamboo, with no dyes, inks, or fragrances.
Q: Are they septic tank safe?
Yes! Our rolls are biodegradable and safe for all plumbing systems.
Q: Is your packaging eco-friendly?
Absolutely. We use plastic-free and recyclable packaging to reduce environmental impact.
💚 Sustainability & Ethics
Q: Why bamboo?
Bamboo is one of the world’s most sustainable materials. It grows quickly, needs little water, and doesn’t require pesticides—making it a better choice for the planet.
Q: Do you support environmental causes?
Yes! A portion of every purchase goes toward supporting reforestation and sustainability initiatives.
💳 Payments & Subscriptions
Q: What payment methods do you accept?
We accept major credit cards, PayNow, and other secure payment options at checkout.
Q: Do you offer subscriptions?
Yes! Subscribe to have your bamboo rolls delivered regularly. You can pause, skip, or cancel anytime.
